Repair & Service

We care about your satisfaction and want you to enjoy your furnishings for years to come. Questions or concerns regarding your furniture will be answered in a timely manner by contacting us.

Warranty

Richardson-Allen furniture comes with a limited three year warranty. Furniture damaged due to faulty joinery will be repaired or replaced at our expense for up to three years from the time of purchase. Freight returns must be prepaid and will not be accepted without prior written approval from Richardson-Allen. This warranty does not apply to damage resulting from accident, misuse, normal paint wear, or seasonal cross-grain wood movement. Custom designs, alterations to our existing lines, fabrics and cushions are excluded from this warranty.

A white Adirondack chair sitting on grass surrounded by green plants and foliage, with a tree trunk in the background.
A white bench with blue striped cushions under a tree with numerous red berries, set on a brick patio with a house in the background.